Thinkific Status

All Systems Operational

About This Site

The best way to stay in the loop!

Welcome to Thinkific’s status page. Check here for the most up to date information about our system health in the status indicators below. We consistently update this page to ensure you can easily follow what’s going on.

PLEASE NOTE: Status changes on this page reflect full system-wide changes and not individual issues with course sites.

More questions? Contact us at customers@thinkific.com and we’ll be sure to get back to you!

What is Thinkific?

Landed on this page and not sure who we are? Allow us to introduce ourselves. Thinkific is the #1 platform for creating, selling, and marketing online courses on your own website. We give you all the tools and technology you need (with the best support team in the industry) to grow your business and build the online course of your dreams!

Sign up for free at https://www.thinkific.com today!

Thinkific Application Operational

Thinkific.com Operational

Thinkific Help Center Operational

Thinkific Webhooks Operational

Thinkific Partner Portal Operational

AWS Operational

AWS eks-us-east-1 Operational

AWS elasticache-us-east-1 Operational

AWS elasticsearch-us-east-1 Operational

AWS lambda-us-east-1 Operational

AWS rds-us-east-1 Operational

AWS route53-us-east-1 Operational

AWS sqs-us-east-1 Operational

Stripe API Operational

Wistia Embeds Operational

Mailgun Outbound Email Delivery Operational

Stripe Dashboard Operational

Filestack API Operational

Fastly Status Page Operational

Thinkific Analytics - Embed Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 2, 2026

No incidents reported today.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

Thinkific is experiencing an issue impacting the application of Community access for new students

Resolved - Our developers have corrected Community access to be correctly assigned based on a students Course or Group. Site admins will see the Community enrollments in the impacted students Enrollments tab but they will be expired and not accessible to the students. Please Note: Any manual enrollment outside expiring incorrect access by Site Admins from the 17th of December will lose access to the manually assigned Community and need to be reassigned.
Dec 21, 17:37 PST

Monitoring - A fix has been implemented to resolve the issue and ensure future Community enrollments are applied as expected! Our developers are working on resolving and syncing the correct access with all impacted students during the time of the issue.
Dec 21, 11:56 PST

Identified - We are currently experiencing an issue where access based Community enrollments e.g. Course/Bundle/Group are being inappropriately applied to all access at the corresponding level e.g. Communities based on Course enrollments are being added for all Course enrollments. Our developers identified the issue and are preparing a fix as priority.
Dec 21, 09:12 PST

Investigating - We are currently experiencing an issue where access based Community enrollments e.g. Course/Bundle/Group are being inappropriately applied to all access at the corresponding level e.g. Communities based on Course enrollments are being added for all Course enrollments. Our developers are working on identifying the issue as priority to correct this behaviour
Dec 21, 07:52 PST

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.